cancellation policy

The best way to book is via our online booking system (Zenoti).

In order to book, you will be asked to add your payment card details to our secure system. You will not be charged a deposit or upfront fee.

You are welcome to cancel or change your consultation or treatment up to 24 hours in advance without charge. If you cancel or change your appointment within 24 hours or do not arrive for your appointment, the full value of the consultation/treatment will be applied to the stored card.

As a small business, we unfortunately cannot withstand multiple last minute appointment cancellations and no-shows. This cancellation policy is in place so that we can continue to provide the high quality experience you expect.